FREQUENTLY ASKED QUESTIONS
The ITAD SUMMIT 2025 brings together more than 1000 professionals focusing on the IT asset disposition sector. From mobility to enterprise experts, participants include IT resellers, brokers, electronic-recyclers, and ITAD professionals engaged across the IT equipment ecosystem to collaborate on best practices, enhance procurement opportunities and discuss the latest industry trends.
Do you have questions about ITAD Summit 2025? This page will continually be updated with helpful information.
What are the official dates of the ITAD Summit 2025 Las Vegas, NV?
The conference will be on July 29 to 30, 2025 at The Bellagio Hotel & Casino, Las Vegas.
When do I get my registration materials?
Registration materials will be distributed on-site upon checking in at the registration counters. Please bring your registration confirmation to receive your registration materials. Please bring a valid form of identification to pick up your name badge.
Please note, registration materials will not be mailed to attendees in advance.
How do I get a receipt for my registration?
How can I access the mobile app?
What is the ITAD Summit 2025 Cancellation & Refund Policy?
- Register as an attendee - risk-free! You can cancel your ticket registration within 24 hours of purchase for a refund after the event or credit to next year’s event —no questions asked. Subject to 10 to 20% processing fee by the bank and/or ticketing system.
- For Attendee Ticket refunds (after 24 hours since purchase), will be charged 20% cancellation processing fee and will be processed after the event. No ticket refunds or ticket transfer to the next event after April 30, 2025 due to finalized headcount with the venue and catering.
- If an Attendee Ticket is transferred to the next event upon the request of the ticket holder, it may only be transferred once. If not used on the next event, the ticket will forfeit.
- Exhibitor / Sponsorship cancellations will be charged a 50% cancellation processing fee. After Feb 1, 2025, refund will not be possible.
- For Exhibitor / Sponsorship packages paid after February 1, 2025, you can only cancel the package within 24 hours of purchase for a refund after the event or credit to next year’s event. Subject to 50% processing fee.
- For attendees coming from overseas, we highly recommend processing your Visa prior to purchasing a ticket. No refund requests will be entertained that are due to Visa Application issues by February 1, 2025.
- If a Letter of Invitation for Visa Purposes is requested and received, ticket transfers to another person will not be allowed anymore.
- Registration payments made via credit card will be refunded to the original credit card used, and will be processed within 3 to 6 weeks after the event.
- Once payment is made, ITAD Summit considers this policy read and accepted by the attendee/exhibitor/sponsor.
Please send cancellation or refund requests by email to events@itadsummit.com
Breakfast and lunch will be provided at the Summit. Networking receptions also include complimentary food and beverages offerings.
Yes! You may transfer your registration to someone else any time before the event or to the next year's event once!
However, Ticket Transfer requests to the next event will no longer be entertained after April 30, 2025.
If the ticket remains unused, for any reason, after it was once transferred to the following event, the ticket will forfeit.
Please email events@itadsummit.com with your change request.
Full conference registrants have access to all speaking sessions and networking events.
The following food and beverages are also included:
- Tuesday: Breakfast, Lunch & Reception (2-hour reception; open bar with food stations)
- Wednesday: Breakfast, Lunch & Reception (2-hour reception; open bar with food stations)
It is very likely that the group room block will sell out weeks prior to the event, therefore, it is recommended to book your room early.
Business casual is suitable for all conference activities, including evening receptions. Social functions are casual. Bring a bathing suit if you like to swim.
Full conference registrants will have access to the 1-on-1 Meeting App. This will give you the ability schedule your meetings and communicate with your counterparts prior and during the Conference.
Registrants will receive an email, at least a week before the event, with information on how to log in and schedule their meetings.