ITAD Summit 2018 | September 6, 2018

The Lafayette Club

Lake Minnetonka, Minnesota


General Format: In addition to speaker and panel sessions in the Grand Ballroom, along with workshops in the Lakeview room, participants will have the ability to schedule 1-on-1 business development meetups in the adjoining networking room. 1-on-1 meetups will be held on 20 minute intervals from 9:00AM - 5:00PM. Participants will have the opportunity to pre-schedule meetings with other attendees beginning August 1st using the ITAD Summit phone app (downloadable at the Apple and Android App Stores). Tables will be numbered to 1-on-1 meetup locations.

Day 1


11:00AM - 3:00PM

Pre-Summit Table Sponsor Setup

*TABLE SPONSOR PARTICIPANTS ONLY: Swing by the Lafayette Club and get setup for the Summit.

Location: Grand Ballroom

5:30PM - 9:00PM

Early Check-In / Opening Evening Meetup

Arriving early? Swing by the Lord Fletcher's Lakeside Lodge and pick up your Summit credentials, conference program, and other goodies. Informal gathering where Summit participants can meet other attendees!


Location: Lord Fletcher's Old Lake Lodge


3746 Sunset Dr, Spring Park, MN 55384

Day 2


8:00AM - 10:00AM

Check-In & Onsite Registration

Regular check-in begins! Pick up your Summit credentials, conference program, and other goodies. Plus, if you have any questions, Summit staff will be available to help.

Location: Grand Ballroom

8:00AM - 9:00AM

Power Breakfast Buffet

Start the day with steaming coffee, excellent food and some morning discussions with industry colleagues. Granola bar with yogurt, fresh berries and flax seed, scrambled egg whites, turkey sausage and mini smoothie bar

Location: Lake View Room
Power Breakfast Sponsor

Sponsored by:

Early Upgrade_Horizontal
12:00 - 1:00PM

Grilled Lunch

Build your own burger! Or... chicken breast or veggie burgers. Served with, traditional condiments, Yukon gold potato salad, watermelon-berry fruit salad, Caesar salad. kettle chips, turtle brownie sundae

Location: Lake View Room
Grill Lunch Sponsor

Sponsored by:

Early Upgrade_Horizontal

One-to-One Meetings


One-to-One Business Development Networking Sessions

Attendees will have the ability to schedule 1-on-1 business development meetups in the adjoining networking room. 1-on-1 meetups will be held on 20 minute intervals. Participants will have the opportunity to pre-schedule meetings with other attendees beginning August 1st using the ITAD Summit phone app (downloadable at the Apple and Android App Stores).

Location: Lakeview Room

Meeting Apps Sponsored by:



9:00AM - 9:10AM

Welcome Remarks

Paul Midzak, Director // The National ITAD Coalition

Welcome to ITAD Summit 2018. Opening remarks about the ITAD Summit, event logistics and background discussion about the National ITAD Coalition.
Location: Grand Ball Room

9:10AM - 9:40AM

The Future is Now: THINKITAD

Marcos Oliveira, Worldwide Asset Recovery Services // IBM GARS

Mr. Oliveira will discuss IBM GARS (Global Asset Recovery Services), innovation in ITAD and market trends regarding the global ITAD industry. Mr. Oliveira is currently Worldwide Asset Recovery Services Leader at IBM GARS. He is directly involved in important areas and projects at IBM with broad perspectives of the Brazil, Mexico, Argentina, Peru, Colombia, Chile, United States, Europe and AP Financial & Sales markets. He is based in Sao Paulo, Brasil.

Location: Grand Ballroom

10:00AM - 10:45AM

ITAD and GDPR - What You Need to Be Compliant


Michael Cohen, Esq. // Gray Plant Mooty

We have heard about GDPR for sometime now.  Gain a full understanding on what this means to your organization and how to ensure you maintain compliance for your clients.

Michael Cohen possesses over 30 years of experience advising clients on legal matters involving intellectual property with special expertise related to information technology, data protection, privacy, and security.

Michael previously served as local chair of the International Association of Privacy Professionals (IAPP), and he is acknowledged as a thought leader in data privacy and security. In recognition of his passing examinations in the area of United States privacy laws and an advanced concentration in European data protection laws, standards, and practices, he has been awarded both the CIPP/US and CIPP/E certification by the IAPP.

Michael served as the in-house counsel for Lawson Software, as a partner at a top-tier intellectual property law firm, and as a special assistant attorney general responsible for government procurement of technology and related services.

Michael is also the author of Computer Contracts and Entertainment Industry Agreements, published by Thomson/West, and primary author of A Legal Guide to the InternetA Legal Guide to Technology TransactionsA Legal Guide to the Use of Social Media in the Workplace, and A Legal Guide to Privacy and Data Security, all published by the State of Minnesota Department of Employment and Economic Development.

Michael also serves as the firm's Privacy Officer and is a frequent lecturer and author on topics related to data privacy and intellectual property.

Location: Lakeview Room

11:00AM - 11:45AM

Trends and Best Practices of Data Sanitization Throughout the Asset Life Cycle

Karen Fedder

End of life erasing is not enough to keep a client. This presentation will provide an overview of best practices as well as industry trends. Discover how to keep data safe while meeting compliance requirements.

Karen Fedder has over 25+ years of experience in the tech industry. For the past eight years, Karen has been at Blancco Technology Group, where she focuses on the ITAD industry. Throughout this time, Karen has become an expert in this space, winning industry-leading awards and setting the standard for data sanitization best practices with her clients.

Karen is a graduate of Franklin University, where she double majored in finance and business. Outside of work, Karen is a burgeoning author and an avid traveller. Be sure to catch Karen at the event for some interesting conversation!

Location: Lakeview Room

1:00PM - 1:45PM

R2: A powerful partner for ITAD Managers

Patty Osterberg is the Director of Education and Outreach for SERI, the nonprofit oversight body for the R2 Certification Program. Patty educates businesses, government agencies, ITAD providers and others in the reuse/recycling chain about best practices for managing used electronics. Prior to joining SERI, she was a communications consultant, helping small and mid-sized firms more effectively reach their target audiences.
More businesses and government agencies are requiring R2 certification of their ITAM and ITAD providers. Learn how R2 reduces risk of data and environmental liability, protects your company brand, and aligns with the growing trend towards a more sustainable and circular economy.
SERI is 501(c)3 nonprofit organization that works to create a world where electronic products are reused and recycled in a way that promotes resource preservation; the well-being of the natural environment; and the health and safety of workers and communities. This is done primarily through the R2 Certification program and through other educational and collaborative initiatives.
Location: Lakeview Room

2:00PM - 2:45PM

Panel: How Blockchain Will Transform The ITAD Industry

Rohi Sukhia // OBADA
Vincent Lui // Rhapsody Ventures: ITAD and Blockchain

Blockchain is transforming supply chains around the word and the ITAD & recycling sector will be no different. But if ITADs embrace multiple blockchains, if the market fragments and the data isn’t compatible, we won’t see these benefits at all.

OBADA is a nonprofit multi-stakeholder alliance whose mission is to ensure we are all "on the same blockchain”. We’re defining a standard way for any emerging blockchain service to communicate with any other on the blockchain.

Rohi Sukhia, CEO of Tradeloop, a wholesale trading network for electronics, which he founded in the mid 90’s. 20+ years experience in software development with a strong track record of innovation in the electronics recycling sector. Numerous initiatives with other organizations to solve repair and reuse issues. Sits on board of repair.org. Created OBADA in 2017 to realize the potential of blockchain.

Rohi has also been involved with a number of startups, runs a business developing apps, and has business interests and a board position outside of the industry. Previously Rohi spent seven years at Intel in engineering sales. BS in Electrical Engineering from Cornell.


Mr. Vincent Lui is Principal of Rhapsody Ventures, a cross-border early stage startup investor, strategy advisory and incubator focused on blockchain, cybersecurity, energy and other transformative technologies. 17+ years of entrepreneurial and executive roles from his own startups to Fortune 150. Today, Vincent is advisor to numerous startup accelerators, corporate venture programs in Silicon Valley, Taiwan, Hong Kong and Southeast Asia. BS/BA in University of California San Diego, MS in Stanford University.


Location: Lakeview Room

3:00PM - 3:45PM

ITAD and CO2 Emissions Reductions: Green4Good and CO2Neutrals

Compugen_Vertified C02

Brent Smiley is the Director of Compugen’s Green4Good and CO2Neutrals ITAD programs.  Brent has been in the IT industry for over 10 years and has focused on providing ITAD solutions for enterprise sized clients.

In 2016, the globe saw the largest proportion of e-waste go to landfill – totaling 44.7 million metric tonnes. Equal to three Pyramids of Giza or 4,500 Eiffel Towers, this is an issue that could have dramatic environmental impacts.

C02Neutral enables corporations to generate verified carbon credits, on top of top dollar value, through the trade in and ultimate resale of End-of-First-Life™ technology. The carbon credits correspond to the removal of 1 tonne of CO2e emissions from the atmosphere. The carbon credits are all verified through the Canadian Standards Association (CSA), these are legitimate backed credits that apply to voluntary carbon offsetting initiatives.

The assets that are brought in through the CO2Neutral program are also resold into the secondary markets as “Carbon Neutral” technology. This is a ground breaking offering and the first in the world of its kind!

Location: Lakeview Room

4:00PM - 4:30PM

Industry Viewpoint: Disposition for Reverse Logisitics

Mark Bentley is Chief Development Officer at Total TR

Total Technology Results is founded upon the principles of trust, reliability and optimum performance.

Mark will discuss:

  • Inventory remarketing for success
  • Best remarketing best practices
  • Online remarketing
  • Dedicated website resale
  • Wholesale Distribution best proctices
  • International Wholesale best practices

Mark Bentley, Chief Development Officer Total Technolgy Results:
Mark has been serving the technolgy industry since 1996 wich includes over 15 specific years experience in “Reverse Logistics”. Mr. Bentley has seen a variety of changes occur over the years and the development of technology disrupters evolve, expanding the back end of electronics manufacturing industry. Mark has worked with many of the largest OEM’s and various Fortune 500 Companies, providing long term sustainable recovery solutions. Mark has been an active public speaker at the RLA trade shows since 2001 and other various ITAD conferences. He is considered an expert in the industry and maintains the highest levels of confidence, reputation and trust with his clients. Mark’s been a part of providing solutions to executives from SpaceX, 9 Divisions of Hewlett Packard, GE, Microsoft 3 Divisions, Target, General Atomics, Logitech, Western Digital, Seagate, Sony, and many more. His greatest accomplishments are being a loving father, loyal friend to many and a positive member of the local community.

5:00PM - 5:30PM

Cocktail Hour Reception

Closing remarks and Summit wind down. Join us for cocktails and refreshments prior to the Lake Minnetonka Evening Boat Cruise Reception.

Location: Grand Ballroom

Afternoon Reception

Sponsored by:

Early Upgrade_Horizontal


Workshop: ITAD Best Practices Utilizing Software Management

Robert Tokarchyk, CEO, Razor ERP, will present on how to process equipment utilizing best industry practices. Robert will discuss typical contract setup, equipment receiving,  auditing, upgrades and the settlement process.

Location: Lakeview Room


6:30 PM - 9:30 PM

Evening Boat Cruise Networking Reception



The ITAD Summit 2018 closes with a top-shelf networking and dining reception on Lake Minnetonka!   Further your networking on the waters on Lake Minnetonka aboard an award winning yacht.  This event is fully catered along with an open bar.  Make sure you purchase the VIP ticket to gain entry to this event.

Location: Lake Minnetonka

Sponsored by:


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